Incu Reviews

"Incu.com" accepts payments from all major credit cards, including Visa, Mastercard, AMEX, and JCB. For added convenience, PayPal is also accepted. Deferred payment options such as Afterpay and Zip are available. All prices on "Incu.com" are displayed and processed in Australian Dollars (AUD).

Gift cards can be purchased online at "Incu.com" or in any Incu, Rag & Bone or A.P.C. stores in Australia. These gift cards can be redeemed online by entering the gift voucher code into the voucher section of the cart. Gift cards are valid for use 3 years from the date of purchase.

The website also offers a Click & Collect service. Customers can buy online and collect from the nearest store within 3 hours of placing the order. This service is eligible for orders placed 3 hours before store close. Orders placed overnight will be ready 5 hours after the store opens.

Please note that all this information is subject to change and it's always a good idea to check the official website for the most up-to-date information.

Incu.com is a multifaceted fashion and lifestyle business at the forefront of Australian retail. Established in 2002 by twin brothers Brian and Vincent Wu, Incu has grown into a community-driven and unique retail concept. The platform works with more than 200 of the world's most innovative and established designers, servicing customers online and across thirteen retail stores in Sydney, Melbourne, and the Gold Coast.

Incu offers a wide range of products for both men and women. For women, the offerings include coats & jackets, dresses, hoodies & sweats, jeans, knitwear, swimwear, loungewear, pants, shorts, skirts, tops & shirts, T-shirts, and more. The footwear section includes sneakers, boots, flats, heels, loafers, sandals, and more. Accessories like bags, belts, eyewear, hats, jewellery, socks & scarves, wallets are also available.

For men, Incu offers T-shirts, coats & jackets, hoodies & sweats, jeans, knitwear, pants, shirts & polos, shorts, and more. The footwear section includes boots & loafers, dress shoes, sandals, sneakers, and more. Accessories like bags, belts, eyewear, hats & beanies, jewellery, socks & scarves, wallets are also available.

Incu carries cult brands big and small, local and international, from Dries Van Noten, Jacquemus, JW Anderson, Marni and Acne Studios to Eckhaus Latta, Anna Quan and Deiji Studios. Incu also has an in-house label delivering monthly drops exclusive to Incu and their first eponymous ready-to-wear collection for men and women.

Incu acknowledges the Traditional Custodians of the land where they gather each day, paying respects to elders past, present and emerging, and celebrating the diversity of Aboriginal and Torres Strait Islander peoples and their ongoing connections to land, sea and community.

Incu.com has a detailed return policy and shipping policy.

For returns, full-priced items can be returned within 14 days of receipt for a credit note or a full refund. Exchanges are not offered, instead, customers are encouraged to place a new order for the desired item and return the original item for a refund. All items must be in their original condition; unworn, unused, unwashed, with the swing tags attached. Footwear must be in original condition with no markings or scratches on the sole and must be returned in their original undamaged shoe box. Earrings, socks, and underwear cannot be returned for hygiene reasons, unless faulty. Swimwear must have the hygiene sticker in place. Sale items can be returned for refund or store credit, unless they were purchased during a promotional period where a promotion code was applied on top of a sale price, or are Final Sale. Final Sale items are those discounted by 50% or greater and are not eligible for return, exchange, or credit unless faulty.

For shipping, free express shipping is offered on all Australian domestic orders over $250. For all orders under $250, a $10 shipping fee will be applied at the checkout. All orders are sent via Australia Post eParcel on an Express delivery service. Please allow 1-2 business days for dispatch from the warehouse, and a further 1-2 business days for deliveries to metropolitan areas. For regional areas, please allow 2-4 days for delivery. For international shipping, varying rates apply. International delivery costs do not include any taxes or duties, which are applied by your local government and customs office, on imported goods. The responsibility for any customs duties, foreign taxes, or other fees which may be imposed rest with the customer.

Incu.com offers a variety of brands. For women, these include A.P.C., Acne Studios, Ganni, Incu Collection, MM6, Needles, Nike, Noir Kei Ninomiya, Rag & Bone, and Toteme. For men, the brands include AMI PARIS, A.P.C., BEAMS Plus, Incu Collection, Jacquemus, Needles, Nike, The North Face, orSlow, and Rag & Bone. Other brands available on Incu.com include Acne Studios, A.P.C., Alexander Wang, Common Projects, Ganni, Golden Goose, Kenzo, Stone Island, Toteme, and Rag & Bone. Please note that the availability of these brands may vary.

Incu.com was established in 2002 by twin brothers Brian and Vincent Wu. Their love of travel, international designers, and emerging Australian brands inspired them to create a retail concept that was innovative, personable, and unique. Today, Incu has grown into a multifaceted fashion and lifestyle business at the forefront of Australian retail. It works with more than 200 of the world's most innovative and established designers, servicing customers online and across thirteen retail stores in Sydney, Melbourne, and the Gold Coast. In 2018, Incu launched an in-house label delivering monthly drops exclusive to Incu and their first eponymous ready-to-wear collection for men and women. Incu continues to create an innovative, community-driven, and unique experience while still maintaining the down-to-earth, inclusive culture the business was built upon. The company started with a 72-square-metre store in Sydney’s Galeries shopping centre and has since experienced rapid growth. In the 12 months to June 2017, the Incu Group had a turnover of just under A$30 million, growing 15 per cent from the year before. Incu's success hasn’t been without its ebbs and flows. Six years ago, their success started to slow. They had to recharge, refocus, and take some risks. As they mark their 20th anniversary, the brothers note that nowadays customers are more clued-up and forward-thinking.